Cancellation & Refund Policy
1. Policy Overview
At Fly air fare booking, we prioritize clarity and transparency in travel planning.
This Cancellation & Refund Policy outlines how flight cancellations, ticket changes,
and refund requests are handled when travel assistance or booking support is accessed through our platform.
Travelers are strongly advised to review this policy carefully before confirming any flight reservation.
2. Role of Fly air fare booking
Fly air fare booking operates solely as an independent travel information and support platform.
We do not own, manage, or control airline inventory or fare rules.
All decisions related to ticket cancellations, amendments, rescheduling, and refunds
are governed exclusively by the policies, fare conditions, and terms of the issuing airline
or authorized travel provider.
3. Passenger-Initiated Cancellations
- Cancellation requests must be submitted through our website or by contacting our customer support team.
- Refund eligibility, penalties, and fare conditions are determined solely by the issuing airline.
- Discounted, promotional, or special-fare tickets may be partially refundable or completely non-refundable.
- Any service, assistance, or processing fees charged by Fly air fare booking are non-refundable once a ticket has been issued.
4. Refund Processing & Timelines
- Once a valid cancellation request is received, it is forwarded to the airline or authorized provider for review.
- Refunds are initiated only after formal approval is granted by the airline.
- Estimated refund processing timelines typically range from 7 to 21 business days, depending on airline policies and the original payment method.
- Fly air fare booking is not responsible for delays caused by airlines, financial institutions, or payment gateways.
5. Ticket Changes & Rescheduling
- Requests to change travel dates, routes, or flight schedules are subject to airline fare rules.
- Airlines may apply change fees, fare differences, additional taxes, or ticket reissuance charges.
- All modification requests must be submitted prior to the scheduled departure time of the original flight.
6. Airline-Initiated Changes or Cancellations
- If a flight is canceled, delayed, or rescheduled by the airline, refund or compensation eligibility is determined solely by airline policies.
- Where permitted, our support team may assist with rebooking coordination or refund facilitation as a courtesy.
7. No-Show Policy
Failure to check in or board a flight without prior cancellation may result in a “no-show” classification.
In such cases, tickets are generally non-refundable and may become invalid for future changes,
in accordance with airline fare rules.
8. Exceptional Circumstances & Force Majeure
Refund processing timelines may be extended due to extraordinary circumstances such as severe weather,
operational disruptions, government restrictions, public health emergencies, or force majeure events.
Fly air fare booking will make reasonable efforts to keep travelers informed during such situations.
9. Contact & Customer Support
For assistance with cancellations, ticket changes, or refund-related inquiries, please contact our support team:
Fly air fare booking is committed to transparency, fairness, and dependable assistance—helping travelers manage changes with clarity and confidence.